Review of Family Planning Quality of Care Measurement Tools and Applications
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Author(s): Schriver B, Barden-O'Fallon J
This review provides a landscape of what has been and is currently being done to measure quality of care in family planning programs and includes assessments of FP quality in public and private health services in low- and middle-income countries published between 1990 and 2015. The authors conducted a systematic search of electronic databases (PubMed, POPLINE, Scopus), organizational websites (Marie Stopes International [MSI], International Planned Parenthood Federation [IPPF], Population Services International [PSI], the World Health Organization [WHO], Family Planning 2020 [FP2020], Performance Monitoring and Accountability 2020 [PMA2020], the Guttmacher Institute, and conference websites (international conferences on FP; American Public Health Association annual meeting) from January–September, 2015. The search strategy included peer-reviewed articles, grey literature, and unpublished documents or reports from organizations working in FP. We used keywords “quality of care,” “FP,” “framework,” “indicators,” “measurement,” “evaluation,” “monitoring” and various permutations of these phrases. When tools were identified, forward searches were conducted to identify all applications and follow-up studies.
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