Description: | The Organization Performance Index (OPI) was developed to measure the change in partner performance, an outcome level change. The Index is based on the IDRC/ Universalia Capacity Development Outcomes Framework, which includes four key metrics: Effectiveness - Achieving Results & Meeting Standards; Efficiency - Delivering Services & Increasing Reach; Relevance - Engaging Target Populations & Promoting Learning; and Sustainability - Mobilizing Resources & Increasing Social Capital. An organization's performance level is captured under four prisms of performance with scores ranging from Level 1 (low performing) to Level 4 (high performing). |