Description: | The participatory quality improvement (QI) approach outlined in this document assisted Communication for Change's partners in Namibia to improve the quality of their social and behavior change communication (SBCC) programs and group sessions conducted by field staff and volunteers to promote HIV prevention. Through the participatory process, C-Change civil society partners crafted their own set of quality performance standards and indicators for the planning and design, implementation, and monitoring and evaluation of their SBCC programs and group sessions, then applied them to improve their quality. |